Are you looking to join an organization whose mission is to advance the financial services industry by empowering our members with knowledge, insights, connections and solutions? If so, LIMRA and LOMA, the world’s largest association of life insurance and financial services companies, which represents 1,100 member companies in 71 countries, including most of the world’s largest life insurance and retirement companies is the organization for you!

LIMRA LOMA is currently looking to fill the position of Member Solutions Director – Commercial Research & Products.

The Member Solutions Director (MSD) has responsibility for driving engagement in LIMRA LOMA Commercial Research Products and Solutions. The MSD provides opportunities to participate in individual and customized research, research studies and surveys to assist members with their sales and growth goals. This is done through collaboration with team members within their assigned account team.

Their work is focused on engaging with members to understand specific objectives and challenges, demonstrating how our solutions add value, may solve an existing problem and/or provide critical insight to drive member success.

They are accountable for achieving member adoption and revenue growth goals in collaboration with their Member Relations Team partner.

Job Functions:

• Member facing sales subject matter expert within LIMRA LOMA commercial research product subset
• Actively participate in strategic account planning as part of an integrated sales team.
• Monitor data and trends to identify ways in which to work more closely and provide additional value to members
• Maintain knowledge of industry trends and topics through attendance at internal and external meetings, attending committee and study group meeting, reading of trade press, etc.
• When connecting with members, listen attentively to members needs to identify opportunities for cross-selling and facilitate process to close new business
• Communicate customer input, suggestions and comments to other sales, marketing and production teams as necessary
• Identify and maintain key contact information for managed accounts
• Create and deliver sales presentations
• Uncover member needs through effective probing and questioning
• Build proposals and SOWs to reflect business requirements
• Track and monitor all activity through Salesforce

Required Qualifications:

• Bachelor's degree in business or related field
• 7+ years’ experience in business to business sales role
• Previous experience in the selling of research and related services
• Exceptional presentation skills
• Ability to travel to member companies (25%)
• Results driven with a bias for action/execution
• Excellent communication skills, with the ability to negotiate and reach resolution
• Proven success working both in a team as well as in an individual capacity
• Keen ability to listen and comprehend member needs
• Customer service minded with a solution driven mindset
• Innovative in their approach to addressing customer needs.

Preferred Qualifications:

• Background, experience and success in consultative selling
• Knowledge and ability to present research abstracts
• Experience writing research abstracts

Who we are:

Companies come to us because no other organization is in a better position to help them understand their customers, markets, distribution channels, and competitors. Leading life insurance and financial services organizations around the world rely on their membership for one simple reason – they can make bottom-line decisions with greater confidence.  We believe that greatness is built from the inside out. It is created by individuals who share common goals, and who support and rely on one another to achieve them. Our core values (Integrity, Customer Focus, Adaptability, Respect and Excellence) guide us in how we treat, respond to and interact with our Customers, and one another. We do our best to support our employees in making the most of their lives both inside and outside of work.

Additional Information for you to know

Diversity and Inclusion

LIMRA and LOMA are committed to creating an inclusive workplace. Our commitment to diversity, equity, and inclusion extends to hiring individuals with unique perspectives and backgrounds. The range of experiences and viewpoints that our employees bring to work every day is a vital part of how we help members navigate with confidence.

We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.