For more than a century, LIMRA and LOMA have served as the largest trade association supporting the insurance and related financial services industry. Today, we’re working with over 700 member companies around the world to help them understand industry trends, inform their strategies, develop their talent, and create solutions that advance the industry. Companies come to us because no other organization is in a better position to help them understand their customers, markets, distribution channels, and competitors. Leading life insurance and financial services organizations around the world rely on their membership for one simple reason – they can make bottom-line decisions with greater confidence.

As an employer, we believe that greatness is built from the inside out. It is created by individuals who share common goals, and who support and rely on one another to achieve them. Our core values (Integrity, Customer Focus, Adaptability, Respect and Excellence) guide us in how we treat, respond to and interact with our customers, and one another. We do our best to support our employees in making the most of their lives both inside and outside of work.

About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.

Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:

• Research: Catalysts for new ideas, industry understanding, and future planning.
• Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
• Networking: Connections with industry leaders and peers through study groups, committees, and conferences.

Position: Member Relations Director (Canadian Market)

Role Overview: We are seeking a dynamic Member Relations Director to represent the Canadian marketplace. The successful candidate will embody the core values that make LIMRA AND LOMA the world’s leading industry trade association. In our diverse environment, you will have the opportunity to advance the organization through a culture of respect and integrity.

Key Responsibilities:

• Engagement & Growth: Drive overall engagement, awareness, and utilization of services, and retention of Canadian membership. Accountable for the growth of assigned accounts.
• Relationship Management: Serve as the primary relationship owner for top-tier member accounts, focusing on expanding and deepening relationships with existing members and senior management.
• Sales Strategy: Raise awareness and engagement among senior leadership, cultivate long-term relationships, and develop actionable insights informed by data.
• Member Support: Provide account management, motivation, and support to assigned members. Act as a liaison between members and LIMRA AND LOMA, identifying sales opportunities and bringing in subject-matter experts as needed.
• Event Management: Manage and lead study groups, committees, and conferences. Assist in recruiting members for committees and study groups, and in planning, promoting, and managing member events.

Core Competencies:

• Drive Results: Proven record of meeting/exceeding established goals, ability to execute strategic sales plans, and a strong commitment to excellent customer service.
• Build Relationships: Strong communication and negotiation skills, ability to establish trust and rapport, and handle confidential information with discretion.
• Technical Expertise: Anticipate customer needs, provide general technical information about LIMRA AND LOMA products, and possess excellent time management, decision-making, and organizational skills.

Requirements:

• 10+ years of experience in insurance or financial services, with an emphasis on annuities and retirement, and strong life insurance knowledge.
• 10+ years of experience in sales and/or relationship management/account management.
• Based in the Greater Toronto Area
• Basic proficiency in Canadian French language
• Ability to travel to member companies as needed.
• Bachelor’s Degree or higher.

Join Us: If you are a motivated, self-directed professional with high energy and a passion for building relationships and driving results, we invite you to apply for this exciting opportunity to represent LIMRA AND LOMA in the Canadian market.

LIMRA and LOMA are committed to creating an inclusive workplace. Our commitment to diversity, equity, and inclusion extends to hiring individuals with unique perspectives and backgrounds. The range of experiences and viewpoints that our employees bring to work every day is a vital part of how we help members navigate with confidence.

We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.

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